1. Information Provided by Visitors
1a. When You Make a Donation or Purchase a Membership Cheekwood will ask you to provide personally identifiable information necessary to process and service your Membership and/or donation that may include your name, billing and shipping addresses, telephone number, email address, and credit card number. When you make a donation or purchase a Membership online, your credit card information will be temporarily stored on a secure server NetSolutions. We will retain the personally identifiable information you provided for our records and to facilitate customer service, including for distribution of digital membership cards through our third-party vendor, Cuseum. We will not sell or trade our donors’ or members’ names or personal information with any other entity, nor send mailings to our donors/members on behalf of other organizations. To the extent any donor/member information is securely shared with a third-party service provider, the information will only be used for internal purposes which can include donation processing, research, and analysis.
1b. Website Use You may use Cheekwood’s website without registering or submitting any personally identifiable information. However, in order to have access to certain options, such as our member section and our email newsletters, you must register with us online. If you decide to register with us online, you will be asked to provide personally identifiable information that may include a user name and password, your name, email address, postal address, and phone number. Online memberships are processed through a secure server, NetSolutions.
1c. When You Make Purchases Online at Cheekwood Shop or Education department The information you provide on the online order form (your name, address, telephone numbers, credit card information, and email address) is used for billing purposes, to fill the order, and to reach you if we have trouble processing your order. Cheekwood does not sell or give out customer information obtained from our online store.
1d. How Cheekwood Uses Information Provided by Visitors Online Cheekwood uses the information you provide to fill your online order and facilitate customer service in Cheekwood’s Education or Membership departments. If you decide to utilize our Mailchimp email option, Cheekwood will use your information to provide you with updates about exhibitions, programs, and special offers available to you as well as with customer surveys to get your feedback. Your personally identifiable information will not be disclosed or used for purposes other than those specified without your consent, except as authorized by law.
2. Email Communications
2a. Newsletters If you sign up for or subscribe to an email newsletter you will receive the information that you have requested; you have the option of unsubscribing or removing your name from the list at any time. By providing this information, you may receive occasional email messages from Cheekwood for marketing and promotional purposes.
2b. Emails Cheekwood tries to respond to email messages requiring a response within one week. If you email Cheekwood, your message and email address will be forwarded to the appropriate department within the institution. Any message, material, business information, ideas, concepts, or other information sent to Cheekwood by email will be treated as non-confidential and non-proprietary. Your email address will not be used for any other purpose but to contact you if needed.
3. Information Collected Automatically