Privacy policy

Cheekwood is deeply committed to safeguarding your privacy. We do not collect personally identifiable information about individuals—such as names and postal and/or email addresses—except when it is knowingly provided by said individuals. This Privacy Policy only applies to transactions made and data gathered through Cheekwood or on the website and does not apply to other websites. The terms of this Privacy Policy shall govern all interactions with Cheekwood through our website, email, mail, or other communications. By using our website or communicating with us by email, you agree to the terms of this Privacy Policy. We ask that our visitors periodically review this page to ensure familiarity with the most current version of our privacy statement.


1. Information Provided by Visitors

1a. When You Make a Donation or Purchase a Membership Cheekwood will ask you to provide personally identifiable information necessary to process and service your Membership and/or donation that may include your name, billing and shipping addresses, telephone number, email address, and credit card number. When you make a donation or purchase a Membership online, your credit card information will be temporarily stored on a secure server NetSolutions. We will retain the personally identifiable information you provided for our records and to facilitate customer service, including for distribution of digital membership cards through our third-party vendor, Cuseum. We will not sell or trade our donors’ or members’ names or personal information with any other entity, nor send mailings to our donors/members on behalf of other organizations. To the extent any donor/member information is securely shared with a third-party service provider, the information will only be used for internal purposes which can include donation processing, research, and analysis.

1b. Website Use You may use Cheekwood’s website without registering or submitting any personally identifiable information. However, in order to have access to certain options, such as our member section and our email newsletters, you must register with us online. If you decide to register with us online, you will be asked to provide personally identifiable information that may include a user name and password, your name, email address, postal address, and phone number. Online memberships are processed through a secure server, NetSolutions.

1c. When You Make Purchases Online at Cheekwood Shop or Education department The information you provide on the online order form (your name, address, telephone numbers, credit card information, and email address) is used for billing purposes, to fill the order, and to reach you if we have trouble processing your order. Cheekwood does not sell or give out customer information obtained from our online store.

1d. How Cheekwood Uses Information Provided by Visitors Online Cheekwood uses the information you provide to fill your online order and facilitate customer service in Cheekwood’s Education or Membership departments. If you decide to utilize our Mailchimp email option, Cheekwood will use your information to provide you with updates about exhibitions, programs, and special offers available to you as well as with customer surveys to get your feedback. Your personally identifiable information will not be disclosed or used for purposes other than those specified without your consent, except as authorized by law.

2. Email Communications

2a. Newsletters If you sign up for or subscribe to an email newsletter you will receive the information that you have requested; you have the option of unsubscribing or removing your name from the list at any time. By providing this information, you may receive occasional email messages from Cheekwood for marketing and promotional purposes.

2b. Emails Cheekwood tries to respond to email messages requiring a response within one week. If you email Cheekwood, your message and email address will be forwarded to the appropriate department within the institution. Any message, material, business information, ideas, concepts, or other information sent to Cheekwood by email will be treated as non-confidential and non-proprietary. Your email address will not be used for any other purpose but to contact you if needed.

3. Information Collected Automatically

3a. Mailchimp If you sign up for our Mailchimp email newsletter, you will receive the information that you have requested; you have the option of unsubscribing or removing your name from the list at any time. Any information you choose to provide regarding special interests may be used for marketing and promotional purposes. For further inquiries regarding Mailchimp’s Privacy Policy, please see

3b. Third-Party Links Cheekwood’s website contains links to other Internet sites. We encourage all of our partners, contributors, and third parties to implement policies and practices that respect the privacy of our users. However, Cheekwood is not responsible for the privacy practices or content of such websites. Once you leave this website the Privacy Policy will not apply.

4. Changes to Privacy Policy

Cheekwood may revise its Privacy Policy at any time. We encourage you to visit this page periodically to review our current policy so that you will always know what information we gather and how we may use that information.